InteriorChowk

Welcome to InteriorChowk! We're committed to providing you with a seamless and reliable shopping experience for all your home decor, furniture, and interior design needs. Please take a moment to review our shipping policies to ensure clarity and transparency in the delivery process.

 

1. Shipping Zones and Delivery Areas

  1. Domestic Shipping : We currently offer shipping services nationwide within PAN India, covering 24,000+ PIN codes, and collaborate with 25+ reliable courier partners.

 

2. Shipping Timeframes

  1. Order Processing Time : Orders are typically processed within 7 business days from the date of purchase. This may vary depending on product availability, customization requirements, or other factors. Please refer to the individual product pages for specific processing times.
  2. Shipping Time : Standard shipping times vary based on the destination and shipping method selected during checkout. Estimated delivery times will be provided at the time of purchase.

 

3. Shipping Methods and Costs

  1. Shipping Options : Customers can choose from two shipping options, including standard and instant shipping. The available options and associated costs will be displayed during the checkout process.
  2. Free Shipping : InteriorChowk may offer free shipping promotions on select products or orders over a specified amount. Details of any ongoing promotions will be clearly communicated on our application.

 

4. Order Tracking

  1. Tracking Information:

For Standard delivery:- Once your order is shipped, you will receive a shipping confirmation email / SMS with tracking information. This allows you to monitor the progress of your delivery in real-time.

For instant delivery:- Once your order is placed, you will receive a phone call / SMS from our instant delivery team and get an information of shipping.

  1. Tracking Portal : You can track your order using the tracking number provided on our order tracking portal.

 

5. Delivery Issues

  1. Address Accuracy : Customers are responsible for providing accurate shipping information. InteriorChowk is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
  2. Delivery Attempts : Our shipping partners will make multiple attempts to deliver your package. If unsuccessful, a delivery notice will be left with instructions on how to reschedule delivery or pick up your order.

 

6. Returns and Refunds : Please refer to our Return and Refund Policy for information on returning products. Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

 

7. Customer Support : For any shipping-related inquiries or concerns, please contact our Customer Support team at customersupport@interiorchowk.com . We are here to assist you throughout the shipping process.

By activating and using the InteriorChowk app, you acknowledge that you have read, understood, and agree to abide by these Shipping policies. InteriorChowk reserves the right to modify these policies at its discretion, and it is the responsibility of users to stay informed about any changes.

 

Thank you for choosing InteriorChowk.

 

Vol.: 1.1

Date : 22nd January 2024