InteriorChowk

1. Returns

InteriorChowk offer a specific time period return policy for all/ certain products purchased through our app. If you are not satisfied with your purchase for below mentioned reasons, you may return it for a full refund.

  • Product is damaged.
  • Missing Item or accessories.
  • Product is defective.
  • Product is different or wrong.

 

To return a product, please raise a request to us within specific time period mentioned in product page. We will provide you with a return shipping label. Once we receive the returned product, we will process your refund.

 

2. Condition for Returns

To be eligible for a return, the product must be in its original condition and packaging. The product must also be unused and undamaged.

 

3. Exceptions to the Return Policy

The following items are not eligible for return:

  • Products that have been used or damaged.
  • Products that have been customized.

 

4. Refunds

  • Once we receive your return, our team will inspect the item and notify you regarding the status of your refund.
  • Refunds will be issued to the wallet only either you have paid with a credit card/ debit card / net banking / UPI or any other payment mode.
  • Refunds will be processed within 2-3 business days of receiving the returned item.
  • Customers are responsible for return shipping costs, except in cases where the return is due to a defect or an error on our part.

 

5. Restocking Fees

A restocking fee of 15% may be applied to all returns. This fee is to cover the cost of processing the return and restocking the product.

 

6. Cancellations

Orders can be cancelled at any time before they are shipped.

 

7. Contact Information

If you have any questions about our return policy, please contact us at customersupport@interiorchowk.com

 

By activating and using the InteriorChowk app, you acknowledge that you have read, understood, and agree to abide by these Return & Refund policies. InteriorChowk reserves the right to modify these policies at its discretion, and it is the responsibility of users to stay informed about any changes.

 

Vol.: 1.1

Date:- 22nd January 2024