InteriorChowk
At InteriorChowk, we understand the importance of swift and reliable delivery for our customers seeking an instant solution for their home decor needs. Our Instant Delivery service is designed to provide a seamless and expedited experience. Please review the following policies to ensure a smooth process:
1. Eligibility for Instant Delivery
- Eligibility : All customers are eligible for Instant Delivery when seller pickup address and buyer delivery address are in the same city.
- Availability : Instant Delivery is available for all products and eligible locations. Customers can check product pages and their delivery address during checkout to determine eligibility.
- Delivery Zones : InteriorChowk identifies specific delivery zones where Instant Delivery is currently offered. Customers located within these zones may be eligible for this expedited service.
2. Ordering and Checkout Process
- Instant Delivery Option : During the checkout process, eligible products will display the option for Instant Delivery. Customers can select this option if available for their location.
- Cut-off Times : Orders placed before the designated cut-off time (10AM – 6PM)will be processed for Instant Delivery. Orders placed after the cut-off time will be scheduled for the next available delivery slot.
3. Delivery Timeframes
- Estimated Delivery Time : InteriorChowk aims to deliver Instant Delivery orders within 4 hours from the time of order confirmation. Actual delivery times may vary based on factors such as traffic, weather conditions, and order volume.
- Communication : Customers will receive timely notifications regarding the status of their Instant Delivery order, including confirmation, dispatch, and estimated delivery time.
4. Instant Delivery Fees
- Delivery Charges : Instant Delivery may incur additional charges as below mentioned:
RANGE
(Standard shipping charges)
|
Instant delivery charge
|
EXAMPLE
|
If shipping charges of an order
|
Applicable charges for instant delivery
|
₹ 0 ≥ ₹ 150
|
3X of standard shipping charge
|
₹ 38
|
₹ 114
|
₹ 151 ≥ ₹ 500
|
2X of standard shipping charge
|
₹ 128
|
₹ 256
|
Above ₹ 500
|
1.5X of standard shipping charge
|
₹ 650
|
₹ 975
|
It will be clearly communicated during the checkout process. Any applicable fees will be displayed before order confirmation.
- Free Instant Delivery Promotions : InteriorChowk may offer promotions providing free Instant Delivery on select products or during specific promotional periods. Details will be communicated on our website and promotional materials.
5. Customer Responsibilities
- Availability : Customers must ensure someone is available to receive the Instant Delivery during the specified delivery window. A signature or confirmation may be required upon delivery.
- Delivery Address : It is the customer's responsibility to provide an accurate and accessible delivery address for Instant Delivery. Changes to the delivery address may not be possible after order confirmation.
6. Limitations
- Product Restrictions : Not all products may be eligible for Instant Delivery. Customized orders or items requiring special handling may not qualify for this service.
- Service Interruptions : Instant Delivery may be subject to interruptions based on unforeseen circumstances such as extreme weather conditions, traffic, or other logistical challenges. In such cases, customers will be promptly notified.
- Payment option : Customer has to choose prepaid payment option only. Customer can’t opt COD (Cash on delivery) option in case of Instant Delivery.
7. Contact Information
-
Customer Support : For any questions or concerns related to Instant Delivery, please contact our Customer Support team at customersupport@interiorchowk.com. We are here to assist you and ensure a positive shopping experience.
8. Changes to Terms and Conditions
- InteriorChowk reserves the right to update or modify these Instant Delivery Terms and Conditions at any time. Customers are encouraged to review the terms periodically for any changes.
- By using InteriorChowk's Instant Delivery service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Vol.: 1.1
Date : 22nd January 2024